Need help choosing a fixture or checking an order? Start here, or email support@kitchenandbathsupply.com. We’ll reply within 24 hours.
Use the tracking details in your shipping confirmation or visit Track your order. If tracking has not updated or your order is later than expected, contact us with your order number.
We offer free shipping. Orders are normally processed in 1–3 business days, followed by 4–5 business days in transit. These are estimates, not guaranteed delivery dates. See the shipping policy for full details.
You can request a return within 30 days of receiving your order. Items must be unused and in their original packaging. Contact support before sending anything back and follow the instructions in the returns policy.
Check the product dimensions, number of mounting holes, hole spacing, deck thickness, connection sizes and clearance where relevant. Send us the product link and measurements of your setup if you need a detail confirmed. A qualified installer should check compatibility before installation.
Check the “In the box” information or product description. Styling accessories in photos are not necessarily included. Ask us before ordering if you need a drain, supply lines, mounting hardware or another part confirmed.
Email your order number, a description of the issue and clear photos of the product and packaging. Please keep the packaging while we review the issue. Product-specific warranty terms apply only where stated.
Contractors, installers and designers can apply for our trade program.
