Payment Policy

When you are ready to purchase your items, click the 'Proceed to Checkout' button. On your payment screen, you will see the total amount of the items. Add your payment method and billing address.

Kitchen & Bath Supply accepts the following payment methods:

  • Visa
  • MasterCard
  • maestro
  • American Express
  • Google Pay
  • Apple Pay
  • Shop Pay
  • PayPal

Payment security

The security of your payment is our top priority. We use industry-standard encryption technologies to ensure that your personal and financial information is secure during the checkout process.

Payment processing

We process payments immediately at the time of purchase.

Once your payment has been successfully processed, you will receive a confirmation email with the details of your order

Failed transactions

If your payment is declined or fails:

  • Check that your card details or PayPal/Apple Pay account have been entered correctly.
  • Contact your bank or payment provider for more information.

  • Is the problem still occurring? Then contact our support team; we are ready to help you.

Currency

Our website processes all payments in USD.

Refunds and disputes

For information about refunds, cancellations, or disputes, please refer to our Return and Refund Policy

Customer Service: 

  • Website Name: Kitchen & Bath Supply
  • Company number:   98891146
  • VAT ID number:  NL868689397B01
  • Email: support@kitchenandbathsupply.com
  • Phone: +31 633105057
  • Address: Prinsengracht 1031C, 1017KP Amsterdam, Netherlands
  • Contact Form: Contact Form

Customer Support Hours:

Monday to Friday:  8:00 am to 7:00 pm.
Saturday and Sunday: Closed
Response Time: We aim to respond within one working day.